Shippabo FAQ

Having an technical issue with your platform? Have a question on how to use your platform?

Eric Schneck avatar John avatar Johnny Chang avatar +1
42 articles in this collection
Written by Eric Schneck, John, Johnny Chang and 1 other

Does Shippabo have origin offices in other locations?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

Shippabo Overview: Our Supply Chain Management Software

Here's an introduction to the primary features within Shippabo's supply chain management software.
John avatar
Written by John
Updated over a week ago

Your quote looks like it is missing accessorial charges. Will I be charged these later?

John avatar
Written by John
Updated over a week ago

What are the best ways Shippabo can be used?

John avatar
Written by John
Updated over a week ago

Do quotes for door-to-door shipments already include trucking fees?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

How does real time inventory data help me?

John avatar
Written by John
Updated over a week ago

Will I have a point of contact? Or is Shippabo mostly automation?

John avatar
Written by John
Updated over a week ago

What are Shippabo’s payment terms?

John avatar
Written by John
Updated over a week ago

Does Shippabo handle hazmat shipments?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

Does Shippabo offer API integration?

How we help you integrate other systems into the Shippabo platform.
John avatar
Written by John
Updated over a week ago

What are Incoterms?

What are you and your manufacturer responsible for?
Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

Does Shippabo handle refrigerated shipments?

John avatar
Written by John
Updated over a week ago

What information does Shippabo need from me to book a shipment?

John avatar
Written by John
Updated over a week ago

What is the Customs entry process using Shippabo?

Johnny Chang avatar
Written by Johnny Chang
Updated over a week ago

Can I use my own broker or trucker if I choose to?

John avatar
Written by John
Updated over a week ago

Which documents are automatically generated for my shipments? Which do I provide?

John avatar
Written by John
Updated over a week ago

Can I use my own Customs broker?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

Can Shippabo handle blind deliveries?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

How long do you store my shipping documents?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

What modes of transportation can I quote with Shippabo?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

How does Shippabo help me optimize my contract and spot booking usage?

John avatar
Written by John
Updated over a week ago

How does Shippabo help me consolidate cargo from different shippers?

John avatar
Written by John
Updated over a week ago

How does Shippabo help me shorten my inventory holding time?

John avatar
Written by John
Updated over a week ago

Do you offer insurance for cargo?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

How does Shippabo help mitigate traffic at my distribution center?

John avatar
Written by John
Updated over a week ago

How do I secure the best price with forwarders?

John avatar
Written by John
Updated over a week ago

How do I save a quote for future reference in Shippabo?

Looking for a past quote?
Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

What happens after my shipment is booked?

John avatar
Written by John
Updated over a week ago

Can my overseas office or factory book the shipment for me? And how?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

Check Shipment Status

How to keep up to date with your shipment within Shippabo
John avatar
Written by John
Updated over a week ago

What charges am I liable for pertaining to Customs Clearance?

Eric Schneck avatar
Written by Eric Schneck
Updated over a week ago

How can I contact Shippabo when I have questions?

John avatar
Written by John
Updated over a week ago

I see my shipment arrived already. Why hasn't it been delivered?

John avatar
Written by John
Updated over a week ago

Contact the Team

Where to contact the Shippabo team for help or with questions.
John avatar
Written by John
Updated over a week ago

How do I confirm that my shipment actually shipped?

John avatar
Written by John
Updated over a week ago

How to reset my password

John avatar
Written by John
Updated over a week ago

Can I grant different levels of information access within Shippabo?

John avatar
Written by John
Updated over a week ago

How do I add my bank ACH payment information?

Connect your bank account to make payments through Shippabo.
John avatar
Written by John
Updated over a week ago

How do I submit Importer Security Filing details?

Learn more about submitting an ISF
John avatar
Written by John
Updated over a week ago

How do I share shipment information with my team?

John avatar
Written by John
Updated over a week ago

How do I make a payment?

Lauren Nunn avatar
Written by Lauren Nunn
Updated over a week ago

How do I change my email and password in Shippabo?

John avatar
Written by John
Updated over a week ago