In addition to verifying directly with the factory, Shippabo relies on several sources to validate whether a shipment has onboarded and is in transit. We pull data from port terminals and directly from the service provider (ocean carrier, container freight station, and/or rail terminals) to independently verify information provided by the factory.
You also can reach out to us via the in shipment messaging or the blue chat bubble and we would be glad to assist you!
Would you like more info? We're here to help: email us at firstname.lastname@example.org.